OUR FAQS
Frequently Asked Questions About Our Company
1. What types of products can you import or export?
We work with almost all product categories. You send a photo or description, and we handle sourcing, verification, and delivery.
2. Which countries can you ship from?
We import goods from China, Turkey, and the Middle East, and can explore other countries if needed.
3. Which countries can you export to?
We export goods worldwide, providing door-to-door shipping to the client’s location.
4. How do you verify suppliers and products?
Suppliers are carefully checked, and products are confirmed to match your requirements before any purchase is made.
5. Do you handle shipping and customs clearance?
Yes. Everything from the supplier to your doorstep is managed, including shipping, customs, and all necessary paperwork.
6. How do I know my product has been correctly sourced?
You approve the product before we purchase it, so you can be confident it meets your requirements.
7. Can you deliver directly to my location?
Yes. Door-to-door delivery ensures goods arrive exactly where you need them.
8. Do you prepare certificates and official documents?
Yes. All required documentation for import or export shipments is handled to ensure smooth customs clearance.
9. How can I track my shipment?
Regular updates and notifications are provided so you always know the location of your shipment.
10. Can you handle multiple shipments at once?
Yes. Both single orders and multiple shipments are managed efficiently to make the process seamless.
11. How do I start a shipment?
Simply provide your product details or photos. We take care of sourcing, purchasing, shipping, and delivery.
12. Can you assist businesses of all sizes?
Yes. We work with factories, shops, beauty salons, and clinics, offering personalized support for every client.
13. Can you combine different products in a single shipment?
Yes. Multiple product types can be shipped together safely.
14. Do you provide support for first-time importers or exporters?
Yes. We guide new clients through every step of sourcing, shipping, and delivery.